6690q Withdrawal & KYC Guide

Daily limits: how much can leave in one day

A withdrawal on 6690q starts at ৳1,000 per request. At the standard level you can take out up to ৳225,000 in a single day, and the counter resets at midnight Bangladesh time (UTC+06). Anything you ask for beyond that ceiling waits in your balance until the next day.

Bonus money runs on its own rule. Any deposit you claimed a bonus on has to be turned over 11 times before that money becomes withdrawable. Cash from a deposit you did not bonus is free to leave as soon as it lands.

Withdrawal and KYC limits at 6690q

Item	What it means for you
Smallest withdrawal	৳1,000 per request
Daily ceiling	৳225,000, resetting at 00:00 UTC+06
Smallest deposit	৳150
Bonus turnover	11 times before bonus money can leave
KYC review	Up to 6 hours after you upload
First payout review	Up to 2 hours
Wallet transfer	About 23 minutes after approval

Those numbers hold for every player on the standard level. The VIP ladder raises the daily ceiling as you climb it, so a Star, Elite or Master account can pull out more in one day than the figure above.

Requesting a 6690q payout: five steps from balance to bKash

The wallet page is the only place a payout can start. Open it in a browser or in the app and work through the five steps in order. Skipping step one is the most common reason a request bounces back the same evening.

1. 1

   Finish verification first

   Send one document through your profile before you touch the withdrawal button. Review closes inside 6 hours, and no payout leaves the building until it does. You only do this once.

2. 2

   Clear any locked bonus

   Look at the wagering meter in your wallet. If bonus money is still being turned over, the balance you see is not fully yours yet. Finish the 11 times first, then request.

3. 3

   Pick the wallet and the method

   Tap Withdraw and choose bKash, Nagad, Rocket or Upay. Use a wallet registered in your own name, because the payout name has to match the name on your account.

4. 4

   Type the amount and the number

   Enter at least ৳1,000 and keep the day's total under ৳225,000. Type the wallet number twice. One wrong digit sends your money to a stranger, and pulling it back is slow work.

5. 5

   Confirm once and watch the status

   Submit a single request. It shows Pending, then Processing, then Paid. The wallet posts the money in about 23 minutes after approval, and a first payout can take up to 2 hours.

Do not fire a second request while the first one is still open. Two live requests on the same day is a standard flag for manual review, and the queue only gets longer from there.

KYC for the first payout: three documents, one review

KYC is the check that proves the account belongs to a real person. It is asked for before your first withdrawal, not before you play, so you can deposit, spin and watch a match while your photos sit in the queue.

Send any one of these. A second document does not speed anything up, it only gives a reviewer more pages to match.

• National ID Card (NID)Both sides, every digit readable, the whole card inside the frame.
• PassportThe photo page only, with the two lines of machine-readable text at the bottom in view.
• Driving licenceFront and back, with the licence number and expiry date clear enough to read.

How the upload works

1. Log in and open your profile, then the verification tab.
2. Choose the document type and photograph each side in daylight on a flat table.
3. Submit and leave it alone. The status bar moves from In review to Verified, usually well inside the 6-hour window.

The name on the document has to match the name on your 6690q account and on the wallet you withdraw to. If you signed up with a short form of your name, tell live chat before you upload so the file is not rejected on a spelling difference.

If a photo comes back as Resubmit, the clock restarts when the new set arrives. You do not need to open a new request or send anything by message.

Upload photos that pass on the first pass

Most rejections are camera problems, not document problems. A reviewer has to read the birth date and see the printed edges, so give them a photo that does both.

• Whole card in the frameAll four corners visible. Half a card is an automatic resend.
• Flat, with daylight from aboveLay it on a table near a window. A lamp straight on the laminate turns the text into a white block.
• Colour, straight from the phoneNo filters, no black-and-white mode, no cropping app.
• One side per photoFront and back as two files. Do not lay both sides on the table in one shot.
• Sharp numbersRest the phone on a book if your hands shake. A soft birth date is the first thing a reviewer rejects.
• No screenshots or scans of copiesA photo of a photocopy, or of another screen, fails every time.

Send the file as it came off the camera roll. Heavy compression apps strip detail, and oversized scans can time out on a slow connection before they reach the queue.

When a request is held: causes and fixes

A held request is not lost money. It sits at Pending while a person looks at it, and in almost every case the cause is on this list.

What happened	What to do
Wallet name differs from the account name	Use a bKash, Nagad, Rocket or Upay number registered to you. A cousin's wallet will be refused.
Bonus still locked	Check the meter. Finish the 11 times turnover, then request again.
No document on file	Upload your NID, passport or licence. Review takes up to 6 hours.
Two requests open at once	Wait for the first to close, then check the balance before sending another.
Wrong digits in the number	Open 24/7 live chat at once with the request reference and the correct number.
Unusual login or device	Answer the verification message from support. Most of these clear the same day.

If nothing above fits, take the request reference and the amount to live chat. Support is open around the clock and can see where your payout sits in the queue.